Startup Millionaire Doesn't Get Why He Can't Pay Off Plane Passengers

This isn't how it's supposed to work. If you're Jason Goldberg, with a billion dollar iPhone-case-and-throw-rug company, you get what you want. Don't like coats on the back of chairs? Threaten termination. Want to switch seats in first class? Bribe the person next to you. So why isn't it working?

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