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'Everything Really Hit Rock Bottom': How Nasty Gal's Culture Went Nasty

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“Be a nice person at work,” Sophia Amoruso writes in her 2014 book #GIRLBOSS, a combination memoir and self-help book for hungry millennial feminists looking to get ahead in life and business. “If you are a total terror to work with, no one will want to keep you around. And the worst kind of mean is selective mean—the people who are nice to their boss and superiors, but completely rude to their peers or subordinates. If you are a habitual bitch to the front desk girl, the security guard, or even the Starbucks staff downstairs, the news will eventually make its way up the chain. And the top of the chain ain’t gonna like it.”

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